Refund Policy

At Simply Enchanted, please be advised that all orders are non-refundable once they have been placed. We strongly recommend that you thoroughly review your selections prior to finalizing your purchase ensure your complete satisfaction. We appreciate your understanding of this policy, as it allows us to uphold our commitment to quality and exceptional service.

​

Once the orders are delivered or picked up, we are no longer responsible for the flowers. We will send home care instructions to best maintain the quality of the blooms. 

​

Adjustments to your order, including additions, can be accommodated if sufficient notice is provided. We understand that needs may change, and we strive to be flexible. To ensure we can process your request efficiently, please inform us as soon as possible about any changes you wish to make. Our goal is to provide you with the best service and meet your expectations.